Mega.pk Delivery Policy
1. Payment Before Delivery
All orders must be fully paid for before they are dispatched. This can be done through our various payment options including credit/debit card, bank transfer, or any other method specified on our website.
2. Dispatch Time
Orders will be dispatched on the next working day following the confirmation of payment. This ensures that we have time to securely package your gadgets and coordinate with our courier partners.
3. Courier Services
We utilize standard and reliable courier services like TCS, M&P, and Leopards for delivering your orders. These services are chosen for their track record of efficiency and safety in handling tech products.
4. Delivery Timeline
Delivery times vary based on your location. Typically, deliveries within major cities take 1-3 working days, while it may take up to 5-7 working days for more remote areas. You will receive a tracking number to monitor your package’s progress.
5. Shipping Charges
Shipping charges, if applicable, are based on the size and weight of the item, as well as the delivery location. This will be calculated at checkout.
All items are securely packaged to prevent any damage during transit. In the rare event that an item is received damaged, please refer to our Return and Exchange Policy.
7. Order Confirmation
You will receive an order confirmation email with your order number, payment confirmation, and expected delivery date once your payment is processed.
8. Customer Support
For any inquiries or assistance, our customer support team is available. Contact us through email, phone, or live chat on our website.
9. Changes to Order
If you need to make changes to your delivery address or order details, please contact us immediately. We cannot guarantee changes once the order is dispatched.
10. Return and Exchange
For our return and exchange policy, please refer to the relevant section on our website.